Artist F.A.Q.

Still have a question? Contact us at 917-512-2958 or shoot us an e-mail.

GETTING STARTED
SUBMITTING MY MUSIC
MY ACCOUNT

GETTING STARTED

How do I sign up with MusicSUBMIT.com? 

It's easy. Simply click "Sign Up" and begin filling in the form with basic information about your Artist/Band. There are only 2 pages; it should take you less than 2 minutes to create your basic account. Then, visit the Tabs "Band Info", "Music", "Images & Video" , etc, to add more content to your artist press kit. 

Where do you submit my music?

We submit your music to radio stations and blogs in your genre. We will listen to your music, then choose your genres for your campaign. For example, if you're a Hip Hop artist, your music will go to Hip Hop internet radio stations and music blogs that have chosen to receive HipHop artists.

What if i don't have my songs in MP3 format?

If you haven't ripped your songs from your CD into MP3 files, mail your CD to our address, and we'll rip your songs and upload for you.

Mail CDs to:

MusicSUBMIT.com
110 16th St., Suite 1300
Denver, CO 80202

When I purchase a submission package, how long does it take for you to begin submitting my music?

After you make your purchase, your account will be "Activated" within 24 hours. We will then listen to your music and check your other material.  If everything appears ready to go, you can expect your submissions to begin within 1-2 days after Activation.

How will I know when my submissions have begun?

You will receive email notifications with "You have just been submitted to 'X' site" in the subject line. You can also login to your Artist Campaign and click "Campaign Reports" to view a running count and list of every site to which you were submitted.

How do you save me money?

We save you money in at least 3 ways!

Time, Research....and Hassle! We save you hundreds of hours of your valuable time by doing all the research and finding the radio stations & blogs to submit you to.

No More sending CDs blind! Our Resources stream your music over the Internet before requesting your song or album. Some of the interested sites will automatically download your music, costing you nothing. The stations/sites that request your physical CD have ALREADY SAMPLED your music, so you won't have to mail a CD until you know you are getting something out of it!!

This saves you CD, postage, and packaging costs (and the money you save more than pays for the cost of this service). At approximately $2.00 in postage costs alone, two hundred press kits costs you $400! Add the costs of CDs, printed materials and packaging...you're over $1,000 just for postage and packaging. Or you can hire a publicist. Traditional publicists can cost anywhere from $2000- $10,000 per month, with no guarantees of success. Now you're talking serious money!

Does MusicSUBMIT.com cost anything?

Not if you choose to go the DIY route! You can create an artist account for free, and self-submit your profile to anyone you wish. You can do this as many times you want, for no charge. Or if you would like us to submit you to the hundreds of genre-specific music resources with whom we have relationships, you can purchase a Submission Package at any point.

SUBMITTING MY MUSIC

How many songs & pics am I permitted to use for submissions?

You can upload up to 4 songs and 4 pics for your submissions. Pick your best 4 tunes for promotion. This is always a tough choice for every musician; however, your entire album is not necessary for submission purposes. Most radio stations and music mags will sample your music briefly before deciding if it's a good fit for their site

What's the maximum number of sites you can submit my music to?

It depends on your genre. Check our Pricing Page, then check our "Recommended Genres" for the package you want. If you don't see your genre, try a package with less submissions. You can order up to the Package where you see your main Genre listed.

Okay, you've just submitted my music to some sites. What do I do now?

Congratulations! You've just put your music in the hands of the best music Resources in your genre! Now sit back and wait... all Resources have 60 days from the Date of Submission to review your music. If a Resource is interested in your music, they will send you an "Approve" letter. Check your email inbox for the subject line "Reviewed!...Your music was accepted by a musicSUBMIT.com review site!" Also login to Artist Campaign and check your Campaign Reports to keep track of all Resources you've been submitted to and Approved By. If you choose to mail a CD to a site, you can mark those sites accordingly. Resources that accept your music can download your songs for use on their site. Resources (especially college radio stations) may also request your physical CD. Follow up with the Resources to make sure they have what they need from you – these Resources are your best channel for getting the word out on the Internet!

How long does my promotion campaign last?

We usually process "Best Shot" submission orders in batches of 10-50 submissions per week. All other "Bulk" and "Specialty" submission orders (200, 400, & 600 ) are processed in batches of 75-100 submission per week until completion. (We do this to allow you time to follow up with sites for CDs, MP3s, etc.). For a faster (or slower) submission schedule, please send your request to support@musicsubmit.com.

You submitted my music to a site that no longer exists. What gives?

Occasionally the music sites to which we submit artists' material will change formats, genres, or just plain "die." If you're submitted to a non-existent site or one that is completely off the mark, you can report the site to us and get a replacement submission. To report a bad submission, login to your Artist Campaign and go to Campaign Reports. Click on the "Report Problem" link next to the corresponding Resource. You can use the checkboxes to report the specific problem with each Resource.

What if I don't have a Bio (or a press release, a video, a website, etc.)? Will you still submit me?

For any artist, the song is the most important piece of music material to submit. Without a song, we can't submit you. However, we don't require artists to have all the music material that we allow to be submitted. If you don't have a Bio or a Press Release right now, don't worry. As long as you have a song, a website (or other site such as Facebook or ReverbNation) and an email address to contact you, you can have your music submitted via MusicSUBMIT.com. You can always add in your Bio and PR if/when you have them later.

If a lot of people sign up for the MusicSUBMIT service how do you make sure I'm not just another number passing through? How do you make sure I get the attention I deserve?

When we submit your music to our Resources, only your music is included in the submission. You aren't lumped in with other artists on a webpage or in an email. And when the Resources receive your music, they have up 60 days to review it. They don't need to dig through old emails to look for your submission. When the Resource is ready to review music, they can simply login to their account and see your submission waiting for them!

MY ACCOUNT

I've uploaded my songs to my Music page.  But when I click "View MPK," my songs are not playing via the music player.  What's wrong?

Your songs may not be streaming for a variety of reasons. If you can't hear your songs playing, try these tips:

  • Make sure you're uploading MP3 files and not WMA or CDA files.

  • Songs need to be ripped at 192kbps or better.

  • Don't "drag/drop" from your music library into the Song File field. Use the Browse button to search your computer hard drive for your song files. If you're still having problems, please email them to support@musicsubmit.com, and we'll upload for you.

Or, mail a CD to the address below:
MusicSUBMIT.com
110 16th St., Suite 1300
Denver, CO 80202

I purchased a submission package.....why is my account still "Inactive"?

Your account should be "Activated" within 24hrs.  If you've waited a day and you're still "Inactive," write to support@musicsubmit.com with your Band Name & payment method (credit card, paypal, money order, etc), and we'll check our records for your purchase.
*If you purchased via Paypal, make sure you include your paypal email address in the Band Info section of your account*

I just created an Artist Account.  Do I have to choose a submission package today, or can I wait until I'm ready?

Take all the time you wish. Your account and campaign info will stay in place, so feel free to log back in anytime to view/edit/load your music & material. You can buy a submission package whenever you're ready to begin your promotions.

How do I cancel my monthly subscription?

If you used Paypal for your monthly subscription, you can login to your Paypal account and cancel your subscription via Paypal. If you used a credit card, send us an e-mail or give us a call and we'll cancel your subscription within 24 hrs.

If I cancel my subscription, will my account be deleted from your system?

No. Your account will remain in place indefinitely. Please feel free to login to edit or delete your music/material, check your Campaign Reports, or order more submissions at any time. Your campaign status will be set to "Idle," which means the sites that received your music can still access it for 60 days, but you will no longer be submitted to new sites.

What is my "Short URL" and "Artist MPK"?

Your Short URL is your weblink that looks like this: http:/www.musicsubmit.com/yourbandname. This Short Url is the link for your Artist MPK (Music Press Kit). You may use this link to send to anyone you wish!

MusicSUBMIT Gets Your Music Noticed

"We've been using musicsubmit for over 10 years and can honestly say it's been the most effective tool in our arsenal for getting exposure. We've literally been added to hundreds of radio stations and received countless reviews thanks to their efforts.

You will get no bigger bang for your buck than musicsubmit for your promotions. Their contacts are crucial for any band just starting out."

– Brett Mossback, Mossback

Create Free Artist Account

Contact us

Have questions about your campaign or need technical support? Give us a call or shoot us an e-mail . . . we'll be happy to help!

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