Artist F.A.Q.

Still have a question? Contact us at 917-512-2958 or shoot us an e-mail.

GETTING STARTED
SUBMITTING MY MUSIC
MY ACCOUNT

GETTING STARTED

How do I sign up with MusicSUBMIT.com? 

Click "SignUp" in the upper right corner to create your Free Account. You'll get an email with instructions, but you should be able to figure things out from there.

Where do you submit my music?

To radio stations and blogs in your genre. We'll listen to your music and choose the genres for your campaign. Check this page for a list of sites

Do I need to upload my mp3's, or can i just submit a link?

Yes, you need to upload your mp3's (192 kbps). Radio stations cannot add your Soundcloud link to their rotation. However, it's a good idea to include your SoundCloud , Bandcamp, or YouTube link in your MPK. Blogs like to use streaming players and links on their site.

What if i don't have my songs in MP3 format?

If you haven't ripped your songs from your CD into MP3 files, mail your CD to our address, and we'll rip your songs and upload for you.

Mail CDs to:

MusicSUBMIT.com
110 16th St., Suite 1300
Denver, CO 80202

When I purchase a submission package, how long does it take for you to begin submitting my music?

After you make your purchase, your account will be "Activated" within 24 hours. We will then listen to your music and check your other material.  If everything appears ready to go, you can expect your submissions to begin within 1-2 days after Activation.

How will I know when my submissions have begun?

You will receive email notifications with "You have just been submitted to 'X' site" in the subject line. You can also login to your Artist Campaign and click "Campaign Reports" to view a running count and list of every site to which you were submitted.

SUBMITTING MY MUSIC

How many songs & pics am I permitted to use for submissions?

You can upload up to 4 songs and 4 pics for your submissions. Pick your best 4 tunes for promotion. This is always a tough choice for every musician; however, your entire album is not necessary for submission purposes. Most radio stations and music mags will sample your music briefly before deciding if it's a good fit for their site

What's the maximum number of sites you can submit my music to?

It depends on your genre. Check our Pricing Page, then check our "Recommended Genres" for the package you want. If you don't see your genre, try a package with less submissions. You can order up to the Package where you see your main Genre listed.

What's the maximum number of sites you can submit my music to?

Actually, no. That depends on the music itself.

Then what can I expect if I use MusicSUBMIT to promote my music?

What we CAN GUARANTEE is your music heard by those people operating the station or running the blog. They will listen to your music - and it if makes the grade - you can expect to receive airplay and/or reviews of your music.

Okay, you've just submitted my music to some sites. What do I do now?

  1. 1. Sit tight. All sites have up to 60 days to review your music. Typically you'll get responses in the first week or two, maybe even the first day of your campaign.
  2. 2. When you get an email from a site that "Approved" your music, click Reply and follow up.
  3. 3. Use the Messenger app in your Campaign Reports to stay in contact with Approving sites.

How long does my promotion campaign last?

We usually process "Best Shot" submission orders in batches of 10-50 submissions per week. All other "Bulk" and "Specialty" submission orders (200, 400, & 600 ) are processed in batches of 75-100 submission per week until completion. (We do this to allow you time to follow up with sites for CDs, MP3s, etc.). For a faster (or slower) submission schedule, please send your request to support@musicsubmit.com.

You submitted my music to a site that isn't my genre / no longer exists/something else is wrong. Now what?

Don't worry, this won't happen often. Login and go to Campaign Reports. Click on the "Report Problem" icon next to the corresponding Site. You can use the checkboxes to report the specific problem with each Site.

What if I don't have a Bio (or a press release, a video, a website, etc.)? Will you still submit me?

Yes we will. One song is required. All other music material is optional, but it's a good idea to complete your campaign page with as much material as you can.

MY ACCOUNT

My songs are not playing via the music player. What's wrong?

  • Make sure you're uploading MP3 files and not WMA or CDA files.
  • Songs need to be ripped at 192kbps or better.
  • Don't "drag/drop" from your music library into the Song File field. Use the Browse button to search your computer hard drive for your song files. If you're still having problems, please email them to support@musicsubmit.com, and we'll upload for you.

I purchased a submission package.....why is my account still "Inactive"?

Your account should be "Activated" within 24hrs.  If you've waited a day and you're still "Inactive," write to support@musicsubmit.com with your Band Name & payment method (credit card, paypal, money order, etc), and we'll check our records for your purchase.
*If you purchased via Paypal, make sure you include your paypal email address in the Band Info section of your account*

How do I cancel my monthly subscription?

If you used Paypal for your monthly subscription, you can login to your Paypal account and cancel your subscription via Paypal. If you used a credit card, send us an e-mail or give us a call and we'll cancel your subscription within 24 hrs.

MusicSUBMIT Gets Your Music Noticed

"We've been using musicsubmit for over 10 years and can honestly say it's been the most effective tool in our arsenal for getting exposure. We've literally been added to hundreds of radio stations and received countless reviews thanks to their efforts.

You will get no bigger bang for your buck than musicsubmit for your promotions. Their contacts are crucial for any band just starting out."

– Brett Mossback, Mossback

Create Free Artist Account

Contact us

Have questions about your campaign or need technical support? Give us a call or shoot us an e-mail . . . we'll be happy to help!

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